How Delta’s FM Team Cut Reactive Work at LaGuardia Terminal C Using a Data Layer

At NexusCon 2025, Leo Gabrek, Digital Advisory Consultant at Arup, and Kate Stelzel, Technology Operations Manager at JLL on the Delta Air Lines account, shared how LaGuardia Airport Terminal C implemented a building data layer to support daily operations. The presentation focuses on a real-world problem Delta faced: operating four concourses and a headhouse, each with 30+ building and operational systems, across multiple vendors and platforms.

Rather than chasing a generic “single pane of glass,” the team designed a data layer that centralized, normalized, and operationalized data across BMS, airside systems, and airport operations. The result is a system grounded in how teams actually run a mission-critical airport.

Inside the recording, you’ll learn why a building data layer only delivers value when it’s designed around specific workflows, ownership, and decisions. The presenters unpack what didn’t work in earlier approaches, including integration complexity, inconsistent commissioning, and user overload, and how they corrected course by narrowing focus to a few high-impact use cases.

You’ll see concrete examples, like replacing manual fuel tank rounds with automated alarms and standardizing temperature monitoring across multiple BMS vendors without disrupting operations. For facility, energy, and OT leaders managing complex portfolios, this recording shows how a data layer can move from concept to an everyday operational tool.

Watch the full recording inside Nexus Pro →