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Chris Tjattas, Program Manager of Smart Building Services at Walmart, shares a candid, owner-side perspective on how he personally evaluates the smart building controls market. This NexusCon 2025 presentation isnât a vendor pitch or a corporate roadmapâitâs Chris walking through the mental model he uses to assess lock-in, competition, and disruption in BAS.
Using Porterâs Five Forces, he breaks down why incumbent vendors remain so entrenched, where open hardware falls apart economically, and which parts of the stack are actually vulnerable to change. The talk reframes âopen vs. proprietaryâ as a strategic question, not a moral one.
Inside the full recording, Chris gets specific about what he believes owners should stop trying to disruptâand where they still have leverage today. He explains why building or backing a new open hardware platform rarely pencils out, but why overlays, analytics layers, and spec-driven programs can materially lower total cost of ownership.
Youâll hear where owner ambitions collide with procurement, legal, and contracting realities, and how those internal dynamics quietly shape whatâs possible in the field. This presentation is especially relevant for FM and OT leaders who want to modernize their controls strategy without taking on startup-level risk or fantasy budgets.
Watch the full recording inside Nexus Pro â
Chris Tjattas, Program Manager of Smart Building Services at Walmart, shares a candid, owner-side perspective on how he personally evaluates the smart building controls market. This NexusCon 2025 presentation isnât a vendor pitch or a corporate roadmapâitâs Chris walking through the mental model he uses to assess lock-in, competition, and disruption in BAS.
Using Porterâs Five Forces, he breaks down why incumbent vendors remain so entrenched, where open hardware falls apart economically, and which parts of the stack are actually vulnerable to change. The talk reframes âopen vs. proprietaryâ as a strategic question, not a moral one.
Inside the full recording, Chris gets specific about what he believes owners should stop trying to disruptâand where they still have leverage today. He explains why building or backing a new open hardware platform rarely pencils out, but why overlays, analytics layers, and spec-driven programs can materially lower total cost of ownership.
Youâll hear where owner ambitions collide with procurement, legal, and contracting realities, and how those internal dynamics quietly shape whatâs possible in the field. This presentation is especially relevant for FM and OT leaders who want to modernize their controls strategy without taking on startup-level risk or fantasy budgets.
Watch the full recording inside Nexus Pro â

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This is a great piece!
I agree.