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This NexusCon 2025 presentation tackles why so many well-intentioned smart building and interoperability initiatives fail to deliver lasting value. Tom Balme, from Lendlease Investment Management, draws on real portfolio-scale examples to unpack where projects break downâstarting with vague specifications, unrealistic timelines, and misaligned expectations between owners and vendors.
Rather than focusing on a single asset, the talk looks across multi-building programs where energy platforms, FDD tools, and âopen APIâ promises struggled once deployed in the real world. The result is a candid look at how good technology still fails when the fundamentals arenât in place.
Behind the paywall, youâll hear what actually went wrong after contracts were signedâwhy energy savings claims collapsed under scrutiny, how FM teams were left out of the loop, and where API âinteroperabilityâ turned into six-figure integration costs. Tom breaks down the warning signs owners and OT teams should look for during procurement, what meaningful pilots and pressure-testing really look like, and why governance and change managementânot featuresâdetermine long-term success.
If youâre responsible for evaluating, deploying, or scaling smart building technology across a portfolio, this recording will sharpen your instincts and help you avoid expensive, reputation-damaging mistakes.
Watch the full recording inside Nexus Pro â
This NexusCon 2025 presentation tackles why so many well-intentioned smart building and interoperability initiatives fail to deliver lasting value. Tom Balme, from Lendlease Investment Management, draws on real portfolio-scale examples to unpack where projects break downâstarting with vague specifications, unrealistic timelines, and misaligned expectations between owners and vendors.
Rather than focusing on a single asset, the talk looks across multi-building programs where energy platforms, FDD tools, and âopen APIâ promises struggled once deployed in the real world. The result is a candid look at how good technology still fails when the fundamentals arenât in place.
Behind the paywall, youâll hear what actually went wrong after contracts were signedâwhy energy savings claims collapsed under scrutiny, how FM teams were left out of the loop, and where API âinteroperabilityâ turned into six-figure integration costs. Tom breaks down the warning signs owners and OT teams should look for during procurement, what meaningful pilots and pressure-testing really look like, and why governance and change managementânot featuresâdetermine long-term success.
If youâre responsible for evaluating, deploying, or scaling smart building technology across a portfolio, this recording will sharpen your instincts and help you avoid expensive, reputation-damaging mistakes.
Watch the full recording inside Nexus Pro â
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This is a great piece!
I agree.