Inside Amazon’s Digital Twin Playbook: Turning BIM Data into Operational and Sustainability Outcomes
This NexusCon 2025 presentation features Tadeh Hakopian (Program Manager, Amazon) and Niharika Kishore (Senior Sustainability Specialist, Amazon) walking through how Amazon uses digital twins across the full building lifecycle. Rather than a single pilot or showcase project, they explain how owner requirements, templated data standards, and BIM-based digital twins are applied consistently across thousands of facilities.
The focus is on how digital twins support design coordination, construction planning, asset inventory, and operational readiness at scale. The examples span fulfillment centers, last-mile facilities, and smaller-format buildings with varying levels of real-time data integration.
Behind the paywall, you’ll see how Amazon moves beyond static energy models to dynamic digital twins that support sustainability decisions, capital planning, and operations. The speakers unpack what has to be standardized upfront—metadata, tagging, LOD requirements—before any analytics or AI can work. They also share where digital twins deliver real value today (inventory tracking, sustainability modeling, proactive maintenance) and where limits still exist.
This recording is essential viewing for FMs, energy managers, and OT leaders who want to understand what it actually takes to operationalize digital twins across a large, diverse portfolio—not just talk about them.
Watch the full recording inside Nexus Pro →
This NexusCon 2025 presentation features Tadeh Hakopian (Program Manager, Amazon) and Niharika Kishore (Senior Sustainability Specialist, Amazon) walking through how Amazon uses digital twins across the full building lifecycle. Rather than a single pilot or showcase project, they explain how owner requirements, templated data standards, and BIM-based digital twins are applied consistently across thousands of facilities.
The focus is on how digital twins support design coordination, construction planning, asset inventory, and operational readiness at scale. The examples span fulfillment centers, last-mile facilities, and smaller-format buildings with varying levels of real-time data integration.
Behind the paywall, you’ll see how Amazon moves beyond static energy models to dynamic digital twins that support sustainability decisions, capital planning, and operations. The speakers unpack what has to be standardized upfront—metadata, tagging, LOD requirements—before any analytics or AI can work. They also share where digital twins deliver real value today (inventory tracking, sustainability modeling, proactive maintenance) and where limits still exist.
This recording is essential viewing for FMs, energy managers, and OT leaders who want to understand what it actually takes to operationalize digital twins across a large, diverse portfolio—not just talk about them.
Watch the full recording inside Nexus Pro →


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This is a great piece!
I agree.