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NexusCast #2: Why Change Management Workflows Are the Hardest Part of CBM
Most teams implementing condition-based maintenance focus on the signal: get the fault, create the work order, done. Travis Criner argues that's where most programs go wrong. Drawing on his 18 years in facilities and his work scaling CBM across CBRE's portfolio, he walks through a step-by-step workflow redesign process that starts before any technology gets involved: run a preventive maintenance optimization first, because 80% of the labor savings he sees with clients come from eliminating non-value-add tasks, not from automating them with condition data. He then covers how to pick the right conditions to monitor, update your backend PM job plans, bring third-party vendors into the fold, and think critically about what happens with freed-up technician capacity—because if you don't have a plan for that, the program's funding is at risk. He closes with a live example of how this plays out on air handlers using an FDD platform.
Pro members can watch the full recording below. Not a NexusPro Member? Join today.
Most teams implementing condition-based maintenance focus on the signal: get the fault, create the work order, done. Travis Criner argues that's where most programs go wrong. Drawing on his 18 years in facilities and his work scaling CBM across CBRE's portfolio, he walks through a step-by-step workflow redesign process that starts before any technology gets involved: run a preventive maintenance optimization first, because 80% of the labor savings he sees with clients come from eliminating non-value-add tasks, not from automating them with condition data. He then covers how to pick the right conditions to monitor, update your backend PM job plans, bring third-party vendors into the fold, and think critically about what happens with freed-up technician capacity—because if you don't have a plan for that, the program's funding is at risk. He closes with a live example of how this plays out on air handlers using an FDD platform.
Pro members can watch the full recording below. Not a NexusPro Member? Join today.
This is a great piece!
I agree.