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Field-Tested Lessons from Deploying Tech Nobody Used

November 3, 2026

Plenty of building technology gets deployed and then ignored by the people it was meant to help.

Andy Wickemeier (Senior Director, Digital Operations, Procter & Gamble) and Kelly Burke (FDD Technology Advisor, Amazon) share field-tested lessons from deploying tech that nobody used, and what changed when they focused on how technicians actually work.

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Recording

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Slides

Plenty of building technology gets deployed and then ignored by the people it was meant to help.

Watch the full recording and download the slides with Nexus Pro.

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