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How BXP Scaled OT Device Classification Across a 182-Building Portfolio
In this presentation from the January 2026 NexusCast, Jim Whalen, Chief Technology Officer at BXP, outlines the two-decade journey of one of the largest real estate developers in the country as they move from simple economies of scale to sophisticated technology orchestration. Addressing the unique challenges of a multi-client office owner, Whalen explains how BXP manages the inherent boundaries between landlord-controlled spaces and tenant-occupied areas. The session focuses on step three of the OT journey—classification—detailing how the organization applies rigorous IT disciplines to an environment containing over 10,000 devices across a massive 182-building portfolio. From new developments to legacy capital cycles, Whalen shares how BXP embeds technology at the design table to ensure operational consistency.
Whalen breaks down the concept of "buildings with smart technologies" versus true smart buildings and provides a framework for scaling pilot programs, such as mobile credentials, across a diverse asset class. You will learn how BXP successfully converged its networks to leverage existing IT skill sets for OT management, as well as the ongoing shift toward cloud-based orchestration for facility systems. This recording offers a long-term perspective on sponsorship, perseverance, and the importance of establishing a defensible security posture for the next decade of real estate services.
Watch the full recording inside Nexus Pro →
In this presentation from the January 2026 NexusCast, Jim Whalen, Chief Technology Officer at BXP, outlines the two-decade journey of one of the largest real estate developers in the country as they move from simple economies of scale to sophisticated technology orchestration. Addressing the unique challenges of a multi-client office owner, Whalen explains how BXP manages the inherent boundaries between landlord-controlled spaces and tenant-occupied areas. The session focuses on step three of the OT journey—classification—detailing how the organization applies rigorous IT disciplines to an environment containing over 10,000 devices across a massive 182-building portfolio. From new developments to legacy capital cycles, Whalen shares how BXP embeds technology at the design table to ensure operational consistency.
Whalen breaks down the concept of "buildings with smart technologies" versus true smart buildings and provides a framework for scaling pilot programs, such as mobile credentials, across a diverse asset class. You will learn how BXP successfully converged its networks to leverage existing IT skill sets for OT management, as well as the ongoing shift toward cloud-based orchestration for facility systems. This recording offers a long-term perspective on sponsorship, perseverance, and the importance of establishing a defensible security posture for the next decade of real estate services.
Watch the full recording inside Nexus Pro →
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