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In this NexusCon session, Owen Dalton, Smart Buildings Leader at The Clarient Group, breaks down what happens after an owner gets executive approval for a smart building program—and why so many initiatives stall once they hit middle management. Speaking to a room of owners and service providers, he walks through how his team evaluates use cases, builds alignment across stakeholders, and develops a repeatable framework for moving from pilots to full portfolio programs.
Using real project examples, Owen shows how to map goals, gather the right site data, and structure implementation plans so teams don’t get blindsided by politics, unclear roles, or half-defined scope. The talk gives owners a brutally honest look at the messy middle of smart building transformation—and how to navigate it.
Behind the paywall, Owen shares the practical tools his team actually uses: decision matrices for go/no-go calls, ROI frameworks that separate tangible vs. intangible value, and a prioritization method that helps owners avoid chasing shiny tech. He explains the mistakes he sees most often, why many pilots fail to scale, and the workflows that bring programs back on track.
You’ll also hear what surprised him during implementations, how his team handles conflicting agendas, and how they package solutions into modular “building blocks” that make budgeting and planning easier for owners. If you’re responsible for turning smart building ambition into real operational change, this session is a masterclass in keeping the light green.
Watch the full recording inside Nexus Pro →
In this NexusCon session, Owen Dalton, Smart Buildings Leader at The Clarient Group, breaks down what happens after an owner gets executive approval for a smart building program—and why so many initiatives stall once they hit middle management. Speaking to a room of owners and service providers, he walks through how his team evaluates use cases, builds alignment across stakeholders, and develops a repeatable framework for moving from pilots to full portfolio programs.
Using real project examples, Owen shows how to map goals, gather the right site data, and structure implementation plans so teams don’t get blindsided by politics, unclear roles, or half-defined scope. The talk gives owners a brutally honest look at the messy middle of smart building transformation—and how to navigate it.
Behind the paywall, Owen shares the practical tools his team actually uses: decision matrices for go/no-go calls, ROI frameworks that separate tangible vs. intangible value, and a prioritization method that helps owners avoid chasing shiny tech. He explains the mistakes he sees most often, why many pilots fail to scale, and the workflows that bring programs back on track.
You’ll also hear what surprised him during implementations, how his team handles conflicting agendas, and how they package solutions into modular “building blocks” that make budgeting and planning easier for owners. If you’re responsible for turning smart building ambition into real operational change, this session is a masterclass in keeping the light green.
Watch the full recording inside Nexus Pro →

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This is a great piece!
I agree.