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Altura and McCarthy migrated two occupied medical office buildings to an open, hardware-agnostic Niagara BAS — IP to every device, no supervisory controllers — future-proofing the data backbone for 25–30 years.
Episode 198 is a conversation with Brad Bonavida from Nexus Labs, Gabe Sandoval from UCSF Health, and Patrick Testoni from the University of California, Santa Cruz.
Hannah Baker, engineer at Willow, walks through how DFW Airport built a CBM program that actually stuck, from training a non-technical QA team to triage thousands of faults, to graduating recurring issues into automated work orders, to tracking a single KPI called 'unsuccessfully actioned' that finally gave leadership visibility into whether closed work orders were actually fixing the problem.
Jose de Castro, CTO of Mapped, shows how one of the world's largest retailers moved restroom operations from schedule-based janitorial rounds to condition-based workflows by combining foot traffic sensors, flush counts, soap levels, and occupancy predictions into AI-summarized work orders that land directly in the existing CMMS, with no new dashboards or tools for technicians to learn.
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