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🎧 #025: Friendly rants volume 6: know your customer!

🎧 #025: Friendly rants volume 6: know your customer!
“I can’t stand it. If I hear one more person say, ‘We’re going to add $2 per square foot of rentable value to your building…’.”

-Joe Gaspardone, Montgomery Technologies

Welcome to Nexus, a newsletter and podcast for smart people applying smart building technology—hosted by James Dice. If you’re new to Nexus, you might want to start here.

The Nexus podcast (Apple | Spotify | YouTube | Other apps) is our chance to explore and learn with the brightest in our industry—together. The project is directly funded by listeners like you who have joined the Nexus Pro membership community.

You can join Nexus Pro to get a weekly-ish deep dive, access to the Nexus Vendor Landscape, and invites to exclusive events with a community of smart buildings nerds.

This is the sixth installment in our series of shorter, more casual podcast conversations called Friendly Rants. These episodes are quick, 10-ish minute episodes on something that pisses us off. Everyone loves a good rant, right?

Note: this episode is exclusive to members of Nexus Pro. You’ll need to click “Listen in podcast app” above to add the Pro feed to your podcast player. Just takes a few clicks.

So why “Friendly” Rants? First, because they are coming to you from the Nexus Pro Community. We're a bunch of friends trying to change the industry together. Second, because we’re not here to talk sh*t on anyone (unless they truly deserve it of course). And third, because we’re not here to complain… we promise to propose a solution to our rant.

Note #2: Do you have a rant you’d like to share with the community? Fill out this form and we can get it scheduled.


Thoughts, comments, reactions? Let us know in the comments.

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P.S. You can also watch on YouTube.

Music credit: The Garden State by Audiobinger