The path to a Smart Building starts with a robust building network and a company to manage it. Intelligent Riser, a division of Montgomery Technologies, designs and installs enterprise-class, cybersecure networks dedicated to building systems - the critical first step required to successfully enable Smart Building technology. Intelligent Riser provides quantifiable capex and opex savings, and our Network Operations Center (NOC) monitors and manages the network 24x7x365, ensuring building systems remain cybersecure with 99.999% uptime. Intelligent Riser is installed in hundreds of office buildings nationwide and is the most installed building systems network in the world.
Intelligent Riser is a division of Montgomery Technologies, a leading professional services firm specializing in the integration of technology and commercial real estate. Increasing numbers of fiber runs and connection requests in the same building made us realize the need for a single, secure, asset-specific, cost-effective, managed network. While many clients developed best practices and security standards for their corporate networks, they were less familiar with building networks, a core strength of Montgomery Technologies.
Intelligent Riser was created in 2010 to serve the base building network needs of high-rise commercial office owners and managers. Driven by smart technologies, regulatory requirements and changing tenant expectations, they worked closely with long-time clients to develop the Intelligent Riser network. They have been responding to high demand ever since. Today, Intelligent Riser is the most secure, most installed base building systems network in the U.S.
Dartmouth College caught a nearly invisible OEM controller firmware defect by matching device dropout patterns to a single firmware version.
Hannah Baker, engineer at Willow, walks through how DFW Airport built a CBM program that actually stuck, from training a non-technical QA team to triage thousands of faults, to graduating recurring issues into automated work orders, to tracking a single KPI called 'unsuccessfully actioned' that finally gave leadership visibility into whether closed work orders were actually fixing the problem.
Jose de Castro, CTO of Mapped, shows how one of the world's largest retailers moved restroom operations from schedule-based janitorial rounds to condition-based workflows by combining foot traffic sensors, flush counts, soap levels, and occupancy predictions into AI-summarized work orders that land directly in the existing CMMS, with no new dashboards or tools for technicians to learn.
Brad Dameron from the University of Iowa's Asset Optimization Team and Katie Rossman from Clockworks Analytics walk through how Iowa handles 3,500 faults per day without burying their maintenance shops, showing the exact triage, routing, and closeout workflow they built to turn fault detection into planned work orders that look and feel identical to every other work order in the system.
Tearle Whitson, VP of OT at Metronational and a 26-year facilities veteran, digs into the infrastructure layer that makes or breaks CBM programs—explaining why bad sensor data, uncalibrated instruments, and communication failures will undermine your fault detection before you ever get to triage, and how to build the 'building DNA' foundation that everything else depends on.
Travis Criner, Executive Director of FM Programs at CBRE, makes the case that the hardest part of condition-based maintenance isn't the technology—it's redesigning your maintenance workflows, from validating which PM tasks actually need to exist, to updating CMMS job plans, renegotiating third-party contracts, and deciding what to do with the technician capacity you free up.
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