Drive efficiencies: Learn where and how your workforce spends time to create more efficient workflows, such as cleaning based on occupancy, finding conference rooms, or streamlining patient discharges in healthcare settings. Create healthy indoors: Model use to determine targeted cleaning protocols through occupancy, environmental, and IAQ data. Use 99.9%+ effective UV-C for reliable surface and air disinfection where spaces are densely occupied. Save energy costs: Dynamically dim HVAC and lighting systems based on demand to protect comfort while reducing energy use up to 40%. Further achieve sustainability through reducing chemical cleaning waste.
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R-Zero is a building intelligence platform that delivers real-time insights on how to optimize indoor spaces and buildings to improve workforce productivity, right-size real estate portfolios, and create operational efficiencies, including reducing energy costs. R-Zero’s industry-leading risk model recommends mobile and autonomous UV disinfection where risk is high, to achieve effectiveness while reducing chemical usage and waste, and reducing carbon emissions to achieve sustainability goals. R-Zero’s platform is instantly accessible, easy to use, and scalable across every kind of space, enabling health systems, commercial real estate, cities, public services, and educational systems to prepare today’s buildings to meet tomorrow's challenges.
JPMorgan Chase turned on OT network monitoring at its new headquarters and quickly surfaced unknown devices and common vulnerabilities across the building's systems before occupancy.
Hannah Baker, engineer at Willow, walks through how DFW Airport built a CBM program that actually stuck, from training a non-technical QA team to triage thousands of faults, to graduating recurring issues into automated work orders, to tracking a single KPI called 'unsuccessfully actioned' that finally gave leadership visibility into whether closed work orders were actually fixing the problem.
Jose de Castro, CTO of Mapped, shows how one of the world's largest retailers moved restroom operations from schedule-based janitorial rounds to condition-based workflows by combining foot traffic sensors, flush counts, soap levels, and occupancy predictions into AI-summarized work orders that land directly in the existing CMMS, with no new dashboards or tools for technicians to learn.
Brad Dameron from the University of Iowa's Asset Optimization Team and Katie Rossman from Clockworks Analytics walk through how Iowa handles 3,500 faults per day without burying their maintenance shops, showing the exact triage, routing, and closeout workflow they built to turn fault detection into planned work orders that look and feel identical to every other work order in the system.
Tearle Whitson, VP of OT at Metronational and a 26-year facilities veteran, digs into the infrastructure layer that makes or breaks CBM programs—explaining why bad sensor data, uncalibrated instruments, and communication failures will undermine your fault detection before you ever get to triage, and how to build the 'building DNA' foundation that everything else depends on.
Travis Criner, Executive Director of FM Programs at CBRE, makes the case that the hardest part of condition-based maintenance isn't the technology—it's redesigning your maintenance workflows, from validating which PM tasks actually need to exist, to updating CMMS job plans, renegotiating third-party contracts, and deciding what to do with the technician capacity you free up.
James Dice introduces the Nexus Labs Condition-Based Maintenance Playbook, built from 50+ case studies, walking through why CBM is best understood as a layer on top of existing maintenance programs—not a replacement—and outlining the eight-step framework for setup, piloting, and rollout that the industry's leading building owners are using to reduce reactive work, extend asset life, and prove value to leadership.
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